Shipping policy
Last updated: 09-April-2026
Thank you for shopping with Kivostore. This Shipping Policy outlines how we process and deliver your orders.
🚚 Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation
- Orders are not processed on Sundays or public holidays
📦 Delivery Time
- Estimated delivery time: 4–8 business days across India
- Delivery time may vary depending on your location and logistics conditions
💰 Shipping Charges
- We offer Free Shipping on all prepaid orders
- There are no hidden charges
📍 Shipping Locations
- We currently ship across India only
⏳ Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or WhatsApp (if provided)
- You can use this to track your order status
⚠️ Delays
While we aim to deliver within the estimated time, delays may occur due to:
- High demand
- Courier issues
- Weather or unforeseen circumstances
Kivostore is not responsible for delays caused by courier partners.
❌ Incorrect Address
- Please ensure that your shipping address is correct at the time of placing the order
- We are not responsible for orders delivered to incorrect addresses provided by the customer
📦 Failed Deliveries
- If delivery fails due to customer unavailability or incorrect details, the order may be cancelled
- Refunds (if applicable) will be processed as per our Refund Policy
📍 Contact Information
Kivostore
Kichha, US Nagar, 263148, Uttarakhand, India
📧 kivostoreind@gmail.com
🌐 https://kivostore.co.in/